Reviews
Reviews
Edith R./ Post Card/ April 11, 2025
George has helped me get started with advantage plan years ago. Recently helped me again to get new insurance when other was cancelled. He's great. Really appreciated his help.
5 of 5 Stars
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Sallie D./ Post Card/ April 03, 2025
Thank you for helping me with my insurance needs. You relieved my stress and made everything alright.
5 of 5 Stars
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Diane and Lisa S. / Google Review/ March 25, 2025
The best and most efficient insurance agent ever. Mr. Hillhouse was polite answered all of our questions and provided us with a wealth of information while purchasing new health insurance. Thank you so much for your assistance, sir. Diane and Lisa Sandelin.
5 of 5 Stars
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Fred B./ GA Postcard/March 06, 2025
Excellent Service
5 of 5 Stars
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Candy D. /Google Review/ February 26, 2025
George has helped me so much. I was referred by my niece, best advice she has given me. The staff is excellent.
5 of 5 Stars
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Janice W./ GA Postcard/ December 20, 2024
They always take my calls and patiently answers my questions. They Make me feel like I am important to them.
5 of 5 Stars
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Mike and Debbie F./ GA Postcard/ January 18, 2025
George, Jean, and Alyson are the absolute best! We so appreciate their knowledge and they always help us with what is best for us. They go above and beyond every year! 5 Stars all the way! So grateful, Mike & Deb
5 of 5 Stars
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Peggy C./ GA Postcard/ December 30, 2024
George did a great job helping me out with my insurance. A big 5 star to him
5 of 5 Stars
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Scott D./ GA Digital Review/ December 19, 2024
George Hillhouse & Team are simply the best! George is very kind, and works hard to take great care of his clients. He is a true class act! Top-rated insurance professional.
5 of 5 Stars
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Elaine B./ GA Postcard/ December 11, 2024
George is a very caring insurance agent. Explains the plans and gives the best options to choose from.
5 of 5 Stars
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Jeff and Mary D./ GA Postcard/ December 9, 2024
We have had a wonderful experience with trying to get good insurance for 2025. It could have been a nightmare but was not. Thanks a lot George!
5 of 5 Stars
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Edna M./ GA Postcard/ December 6, 2024
Refuge Insurance Advisors are the Best, I am very grateful to have them all in my life. Thank you for being there for me.
5 of 5 Stars
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Diane N./ GA Digital Review/ November 25, 2024
This team has been a great resource when I needed help navigating multiple insurance needs - health, life, Medicare. They are incredibly responsive, helpful, and do they say they will. When they didn’t know an answer they found someone who did. Can’t say enough good things…highly recommend them.
5 of 5 Stars
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Terry M./ GA Postcard/ November 23, 2024
Face to face or phone call meetings, always on time, explains your choices very well, helps with all the computer work. Always very polite and professional.
5 of 5 Stars
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Barbara R./ GA Postcard/ November 20, 2024
Great Job
5 of 5 Stars
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Donnie A./ GA Postcard/ November 20, 2024
The Best!
5 of 5 Stars
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Joyice M./ GA Postcard/ November 19, 2024
It's always a pleasure working with George Sr. on our insurance plan. He takes all the time that's necessary.
5 of 5 Stars
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Jean T./ GA Postcard/ November 19, 2024
I am very pleased with the service from Refuge Insurance Advisors. They were extremely helpful.
5 of 5 Stars
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Dewey M./ GA Digital Review/ November 24, 2024
Thank you so much for taking good care of me. Your knowledge of insurance is so helpful.
5 of 5 Stars
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Regina M./ GA Digital Review/ November 24, 2024
George gives a great explanation of how the Medicare insurance programs work.
We will always trust George!
5 of 5 Stars
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Richard C./ GA Digital Review/ November 16, 2024
Easy process with George and Joey. Very pleasant experience.
5 of 5 Stars
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Brenda H./ GA Digital Review/ November 14, 2024
The most through and helpful company. I would recommend George Jr. and his team to anyone
5 of 5 Stars
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Becky F./ GA Postcard/ November 8, 2024
I have been very happy with the Medicare services/ insurance plan that Refuge helped me to select. George Jr. is friendly and knowledgeable.
5 of 5 Stars
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Gary & Peggy P./ GA Postcard/ November 7, 2024
In this day and age of faceless, impersonal online transactions, George Hillhouse is a breath of fresh air. He doesn't just take an order and forget you. He gets to know you, to know what your individual health concerns are, and he helps you to make the right choice for your Medicare and health care program. And the best part, George is there for you year round to address any concerns you have. Now, that's service!
5 of 5 Stars
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Shirley G./ GA Postcard/ November 7, 2024
I would contact Mr. Phillips for advice as he is very knowledgeable and I trust him completely to give me best options.
5 of 5 Stars
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Glenda S./ GA Postcard/ November 7, 2024
I would always get in touch with Mr. Phillips because he has been a big help to me. I would recommend him to anyone.
5 of 5 Stars
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Darlene W./ GA Postcard/November 4, 2024
Thank you again for always going that extra mile. The Winters Family appreciates everything you've done for them. You truly go above and beyond. You are the best
5 of 5 Stars
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Donna V./ GA Postcard/ October 30, 2024
Dear Mr. George and Staff, thank you for the wonderful way you always help me out with my insurance needs. You and your staff are awesome! God bless
5 of 5 Stars
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Janet W./ GA Digital Review/ October 28, 2024
Enjoyed working with George Hillhouse Jr. at Refuge Insurance Advisors. He explained all the changes and he answered all my concerns. He went above and beyond to make sure all my doctors and meds were in network.
5 of 5 Stars
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Deborah R./ GA Digital Review/ October 24, 2024
I have been with Refuge Insurance Advisors now for a few years and I think George Jr is the sweetest guy and he is an amazing insurance agent. He answers any questions I have always.
5 of 5 Stars
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Brenda G. / GA Digital Review/ October 23 , 2024
George Hillhouse, Jr. was very helpful in finding me a drug plan that worked for me after I maxed out of Lockheed's Plan and also in signing me up for 2025. Thanks.
5 of 5 Stars
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Gayle S. / GA Postcard/ October 22 , 2024
You are always very knowledgeable and very helpful each time we speak with you- We appreciate you for all the help and advice you give us and our needs. Thank You
5 of 5 Stars
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Justin B. / GA Digital Review/ August 9 , 2024
Mr George Hillhouse Jr. bent over backwards to insure my Medicare and social security were taken care of ... Very responsive and polite, all with a can do attitude... I highly recommend Refuge Insurance Advisors... The whole team is great
5 of 5 Stars
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Tammy J. / GA Digital Review/ July 15 , 2024
George was amazing to work with! He was thorough, patient and very knowledgeable. We feel very confident in our decision after working with him.
5 of 5 Stars
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Joseph G. / GA Digital Review/ July 5 , 2024
THANKS GEORGE FOR SETTING UP MY NEW MEDICARE SUPPLEMENT PLAN. I DID MY PHONE INTERVIEW LAST MONDAY. EVERYTHING SEEMED TO GO WELL. THANKS AGAIN FOR ALL YOUR HELP AND THANKS TO JEAN TOO. JOYSAYS THANKS TOO. SEE AND TALK TO YOU GUYS LATER. TC, EDDIE.
5 of 5 Stars
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Karen R. / GA Postcard/ June 24 , 2024
George is so patient! He went over everything with me and explained to where I could understand! Always prompt with phone calls!
5 of 5 Stars
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Wanda H. / GA Digital Review / June 20 , 2024
Reviewed all the options, had my questions answered, and transitioned to Medicare successfully! Thank you for providing the information. You were thorough and pleasant throughout!
5 of 5 Stars
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Angela B. / GA Digital Review / June 11 , 2024
George Jr. was wonderful! Early retirement left me struggling to find reasonably priced health, dental and vision insurance. Mr. George made the decision simple. He helped me through all the hurdles. And, I have confidence he'll be there if I need help in the future. Thank you!!
5 of 5 Stars
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Naomi P. / GA Digital Review / June 3 , 2024
George Hillhouse and his team are the best. I highly recommend using Refuge Insurance Advisors when you need insurance advice.
5 of 5 Stars
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Tammy T / GA Postcard Review / June 2 , 2024
George helped me to understand my options for Medicare Plans. He assisted me in determining if my physicians and my prescriptions were covered under the plan I chose.
5 of 5 Stars
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Bridwell, D / GA Digital Review / April 12 , 2024
George Hillhouse Jr is my agent. He has beyond wonderful to me! Every stage, every season that I have insurance needs he is there for me.....150%!
I have referred several people to him. He is just the best. His knowledge, interest and care for his customers in one word is exceptional!
If you have health, life insurance needs do not hesitate to call Mr. Hillhouse!
5 of 5 Stars
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Vella, D / MI Postcard Review / March 4 , 2024
Dear Mr. George, You and your staff are amazing. Thank you for all you do to help myself and others get through it all.
God Bless
5 of 5 Stars
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Wade, H / GA Postcard Review / February 1 , 2024
I have depended on George for the last 9 years to give me advise on my insurance choices. He and his staff always respond in a timely manner. They are caring, dedicated, dependable, honest and display exceptional integrity.
5 of 5 Stars
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Rogers, S / GA Postcard Review / January 13, 2024
George & his crew go above and beyond in customer service. Super friendly folks! :)
5 of 5 Stars
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Stein, C / GA Postcard Review / January 7, 2024
Mr. George, Thank you for your time and patience. Sorry it did not workout for me to change insurance. :( Happy Holidays!
5 of 5 Stars
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Johnny S. / NC Postcard Review / December 21, 2023
5 of 5 Stars
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Dianna C. / GA Digital Review / December 21, 2023
George Sr. is our advisor and not only has he been professional but also undeniably KIND as well. He has been quick to respond to our many questions and always willing to answer our many concerns in regard to selecting a specific health plan. We are in the process of a personal health scare and George has been so supportive, encouraging and nothing short of a blessing to us. There should be no hesitation in calling George (or his wonderful staff) when you are in need of selecting a health plan.
5 of 5 Stars
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Rhonda B. / GA Postcard Review / December 21, 2023
George Jr. was the most polite and helpful anyone could be. My situation was a little complicated and he handled it with ease. The best agent in the world.
5 star service.
5 of 5 Stars
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Reba R. / GA Postcard Review / December 21, 2023
The Queen.
__________
Wonderful
__________
5 of 5 Stars
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Deborah K. / GA Postcard Review / December 20, 2023
My dear friend, George Hillhouse Sr. You have been a blessing to me. Thank you for all you have done! I keep your card with your smiling face on my desk.
5 of 5 Stars
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Trixie C. / GA Postcard Review / December 20, 2023
George gave 5 star service.
5 of 5 Stars
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Sonya H. / GA Postcard Review / December 20, 2023
5 of 5 Stars
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Peggy P. / GA Postcard Review / December 20, 2023
George Hillhouse and his staff are the best - customer service is outstanding . Would and have highly recommend Refuge Insurance.
5 of 5 Stars
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Barbara and Dean B. / GA Postcard Review / December 13, 2023
George gave 5 star service.
Thank you George.
5 of 5 Stars
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Regina H.. / GA Postcard Review / December 15, 2023
George Jr was so helpful and if we called for any help he was so happy and willing to five information on anything. Ty
5 of 5 Stars
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Robbie and Glenda R. / GA Postcard Review / December 8, 2023
Y'all are Top Notch. Best service we get anywhere. 5 star.
Jean is too!
5 of 5 Stars
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Ruthelle M. / GA Postcard Review / December 2, 2023
Thank you and Merry Christmas!!
5 of 5 Stars
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Donna H. / GA Postcard Review / November 28, 2023
Everyone is so nice and helpful. Could not have better people in your corner. Very knowledgeable and understanding. Thank you George Sr, George Jr. and Jean.
5 of 5 Stars
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Sylvia T. / GA Postcard Review / November 10, 2023
George has been extremely helpful to me with my insurance for several years. I trust him implicitly. He is very knowledgeable and always available.
5 of 5 Stars
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Susan O. / GA Online Review / November 4, 2023
WE have been using George for YEARS and he is by and far the MOST honest, helpful, reliable personable individual EVER. Listens to our needs and makes sure that everything we need is taken card of 100%.
5 of 5 Stars
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Rhonda L. / GA Postcard Review / October 29, 2023
George has been super helpful with our transition from private health insurance to Medicare etc.
It is all definitely hard to understand but George has made it mush easier.
The absolute best part is that I know he has looked after my husband's and my best interest with choices of insurance carriers. The whole process is very complicated with many options,but I feel that George has pointed me to the decisions that I will not regret. As it is impossible to predict the future of our health, I feel that we will be covered for what we need no matter what the future may bring.
Thank you George for your honesty and integrity as we have worked together.
5 of 5 Stars
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Donnie A. / GA Postcard Review / October 28, 2023
Thanks for all your help.
Y'all are the best!
5 of 5 Stars
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Ray & Shelia P. / GA Postcard Review / October 28, 2023
1 word George Jr. is the best.
Thank you!
5 of 5 Stars
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Anthony & Linda N. / GA Postcard Review / October 28, 2023
We love the friendly, professional, knowledgeable staff at Refuge Advisors and highly recommend them all! T.N.
8 of 5 Stars
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Joyce B. / GA Postcard Review / October 28, 2023
Refuge Insurance Advisors and staff are definitely a 5 star service. I have been a customer for 13 years and have been amazed how George and his staff take care of each call in a very timely manner. George is very knowledgeable, friendly, no pressure and always with a smile. That is why I keep them for my insurance advisors. A 5 star in every way.
5 of 5 Stars
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Ruthelle M./ GA Postcard Review / December 2 , 2023
Thank you and Merry Christmas!!
5 of 5 Stars
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Robert H./ AL Postcard Review / October 7 , 2023
Exceptional!! And an absolute pleasure to converse w/George Sr. I actually feel like you are part of our family here @BaySprings now! There's only one issue.... there's not enough stars to rate you as high as you deserve! "God Bless you all" George Sr & Jr. and Jean. Robbie@baysprings.
5 of 5 Stars - Excellent
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Jeffery C./ GA Postcard Review / September 16 , 2023
Effective. Helpful navigating the confusing rules.
5 of 5 Stars - Excellent
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Noelle C./ GA Postcard Review / September 16 , 2023
Knowledgeable, helpful.
Answers the phone!
Responds to emails!
Friendly. Highly recommend!
5 of 5 Stars - Excellent
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Kenneth M./ GA Postcard Review / September 13 , 2023
George Sr. was very helpful, explained my options thoroughly.
5 of 5 Stars - Excellent
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Sue B. / GA Postcard Review / September 12 , 2023
George is very friendly, helpful and up to date. Thank you.
5 of 5 Stars - Excellent
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Smithers L. / GA Digital Review / September 11, 2023
I am so happy with the help that George Hillhouse, Jr. gave me in setting up my insurance. He was very helpful, knowledgeable, and professional. I was faced with a deadline due to my previous insurance ending on September 1 and I needed to replace it without delay. George put forth a lot of effort researching different plans to find which ones would be best for my situation. Through all of his effort, he was able to have my new insurance start on September 1. I would certainly recommend Refuge Advisors to anyone in need of insurance.
5 of 5 Stars - Excellent
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Shelia P. / GA Postcard Review / August 5, 2023
I would definitely recommend Refuge Insurance Advisors. I'd be totally lost without them. George Hillhouse Jr is wonderful. He went way beyond every measures to help me with my Medicare. I appreciate all the time and effort you done for me and coming out to my house. Very nice, thank you!
5 of 5 Stars - Excellent
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Jan R. / GA Postcard Review / July 19, 2023
George Jr went over and beyond to help me figure all this out! He had to drive to Rome 3 times and that is what I call Great Service! He answered all my stupid questions and didn't laugh (too much)! Thank you, Thank you, Thank you! George really deserves 10 stars! And a raise!
5 of 5 Stars
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Kathleen C. / GA Postcard Review / July 10, 2023
Love the personal service!
5 of 5 Stars
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Ken M. / GA Postcard Review / June 9th, 2023
George Sr was very helpful and explained my options thoroughly.
5 of 5 Stars
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Kim L. / GA Postcard Review / April 4, 2023
George did a great job of transitioning me and my husband from my Wellstar insurance to Medicare. There is a lot of work that goes into making sure that all bases are covered and that the next insurance provisions meet the expectations of clients.
I had not changed providers in years and had no idea how complex and time consuming it is to make this kind of change.
I was grateful that I didn't have to come up with the choices and that George could handle it all so efficiently.
Having Miss Jean to help me at times and to help me get to talk to George also reduced my stress.
Again, I would like to thank George and his staff for making this process good and easy.
5 of 5 Stars
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Shirley M. / GA Postcard Review / February 6, 2023
Agent very nice and helpful! Always ready to answer concerns!
5 of 5 Stars
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Homer L. / GA Postcard Review / January 20, 2023
Great service. Very knowledgeable and a big help to our family!
5 of 5 Stars
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Larry & Darlene W. / GA Postcard Review / January 17, 2023
Always available to answer questions and gives good advice.
5 of 5 Stars
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Elaine H. / GA Postcard Review / December 22, 2022
My rep, Mr. Phillips has been the best to work with. I appreciate his help getting the best plan for me!
5 of 5 Stars
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Janice P. / GA Postcard Review / December 21, 2022
Joey explained everything to me so I could understand everything he was saying. Took his time and that helped me better.
5 of 5 Stars
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Ricky T. / GA Postcard Review / December 20, 2022
5 of 5 Stars
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Angela H. / GA Digital Review / December 20, 2022
Everything about my experience with Joey Phillips from Refuge Insurance Advisors was positive! Joey made the entire process of securing health insurance for my family very understandable and easy. I really appreciated his service!
5 of 5 Stars
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Nancy A. / GA Postcard Review / December 19, 2022
Brad,
Happy Holidays to you and yours! And a very healthy & prosperous New Year!
5 of 5 Stars
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Dewey W. / GA Postcard Review / December 14, 2022
Very good service! Thank you.
5 of 5 Stars
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Greg & Beverly F. / GA Postcard Review / December 14, 2022
5 of 5 Stars
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Mike & Debra F. / GA Postcard Review / December 14, 2022
This company is absolutely amazing ! Great customer service! They are so knowledgeable about insurance. It is so important to have someone to trust in this day and age. So grateful for them !
5 of 5 Stars
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Sherry W. / GA Postcard Review / December 13, 2022
I have always had a very good experience with George Hillhouse Jr. He goes out of his way to help me!
5 of 5 Stars
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Teresa B. / GA Postcard Review / December 13, 2022
Hello! George Hillhouse Jr. is amazing! Always prompt, courteous, and helpful. I will continue to refer people to him. Awesome customer service!
5 of 5 Stars
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Buddy & Troy C. / GA Postcard Review / December 12, 2022
You all are such a pleasure to work with... Always patient, thorough, and very knowledgeable - Always desiring sincerely the best product for their clients...
6 of 5 Stars A+
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Gayle S. / GA Postcard Review / December 7, 2022
Thank you for all your patience, help and kind words. I appreciate you and your staff. I am grateful and will pass your name on to our friends.
5 of 5 Stars
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Debbie M. / GA Postcard Review / December 2, 2022
Refuge Insurance Advisors is one of the best. I would and do recommend highly. Answers all questions and goes over everything with you, so you understand everything.
5 of 5 Stars
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Maria P. / Google Online Review / November 24, 2022
I was referred to Bradley Smith for insurance advice. He was very knowledgeable, professional & prompt! I could not be more pleased.
Thank you Bradley
5 of 5 Stars
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Hal & Nancy B. / GA Postcard Review / November 22, 2022
Great service. Thorough explanation of benefits. Clear description of Medicare Plans. Well done!!!
5 of 5 Stars
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Robert L. / GA Postcard Review / November 22, 2022
George has an excellent knowledge of his products and he puts his clients welfare first!
5 of 5 Stars
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Judy D. / GA Postcard Review / November 21, 2022
Brad Smith has always been very helpful with our insurance needs! He doesn't try to sell us insurance we don't need. He is a very honest Christian guy.
We thank you Brad for helping us with our prescription plan !
5 of 5 Stars
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Joann T. / GA Digital Review / November 18, 2022
Brad Smith has been informative, helpful, and his follow up is the best I've seen in helping me understand Medicare insurance.
5 of 5 Stars
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Andrea P. / GA Postcard Review / November 17, 2022
Brad was wonderful & he explained things to me in a way I could easily understand. Not all insurance people do that. I appreciate him for taking the time to come by. :)
5 of 5 Stars
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Jack S. / GA Postcard Review / November 14, 2022
5 Star, A+, Excellent
5 of 5 Stars
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Tim R. / GA Postcard Review / November 14, 2022
The folks @ refuge are very friendly, professional and knowledgeable. They make complicated insurance matters simple.
Thank you
5 of 5 Stars
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Ray & Shelia P. / GA Postcard Review / November 14, 2022
Refuge Insurance Advisors are wonderful. George Hillhouse Jr. helped me greatly. He explains the information so I can understand it. I know when we speak to each other over the phone , it's only business, but I feel like I am talking to a friend who really cares.
Thank you,
A Loyal Customer
5 of 5 Stars Excellent
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